Your data is completely secure at dk22

1 What Information We Collect

Dk22 only collects information that is necessary to provide our services. We respect your privacy and do not collect any excess or unnecessary data. See below for a full breakdown of what we collect.

2 Purpose of Data Collection

Dk22 uses your information only for specific, transparent purposes. In line with our privacy policy, we never use your data beyond what has been explicitly authorized.

• Identity information is used to complete account verification and the KYC process.
• Financial information is used to ensure secure transactions and prevent fraud.
• Contact information is used to send important account-related notifications.
• Device and usage data is analyzed to improve platform security and technical performance.
• Usage history is used to monitor suspicious behavior in line with our responsible gaming policy.
• Your data may be used to send personalized promotions and bonus offers (with your consent).
• Your information may be used to fulfill legal obligations or respond to requests from regulatory authorities.

3 Who Your Information Is Shared With

Dk22 never sells or rents your personal information. However, limited data may be shared with trusted third parties where necessary to operate our services.

• Payment Processors: Required information is shared with Mobile Banking, Nagad, or Rocket to process transactions.
• KYC Verifier: Limited information may be shared with authorized verification services for identity checks.
• Law Enforcement: We may be required to disclose information to authorities pursuant to a court order or legal obligation.
• Technology Partners: Limited data is shared with technology partners bound by security agreements to operate the platform.
• All third parties are required to comply with dk22's privacy standards and may not use your data for any other purpose.

4 Cookies & Tracking Technologies

The dk22 website uses cookies and similar technologies, primarily to enhance your browsing experience and maintain platform security.

• Essential Cookies: Required to maintain login sessions and verify security. These cannot be disabled.
• Functional Cookies: Used to remember your language preferences and account settings.
• Analytics Cookies: Usage data is used to understand platform behavior patterns and improve our services.
• Cookies can be managed or deleted at any time through your browser settings.
• Disabling cookies may cause certain platform features to not work correctly.

5 Data Retention Period

How long dk22 retains your information depends on the type of data and applicable legal requirements. No information is kept longer than necessary.

• Data for active accounts is retained for the duration the account remains active.
• Financial transaction records may be retained for up to 5 years after account closure as required by law.
• KYC documents are generally deleted 3 years after account closure.
• If you withdraw consent for marketing communications, the relevant data will be deleted within 30 days.
• Automatic log files are typically deleted within 90 days.

6 Your Rights

Dk22 respects your data rights. You can exercise any of the rights listed below at any time.

7 Security Measures

Dk22 follows industry-standard technologies and practices to protect your data. Our security infrastructure is continuously updated to address the latest threats.

• All data transmissions are secured with 256-bit TLS/SSL encryption.
• Passwords are never stored in plain text — only as strong cryptographic hashes.
• An automated alert system is active for suspicious logins or transactions.
• Regular third-party security audits and penetration testing are conducted.
• Restricted database server access — only authorized personnel are permitted to enter.
• Data backups are securely stored in encrypted off-site locations.

8 Policy Changes & Contact

Dk22 may update this privacy policy at any time to meet business or regulatory requirements. Users will be notified of any significant changes.

• Continued use of the platform after a policy update will be considered acceptance of the revised policy.
• The date of any change will always be clearly displayed at the top of the page.
• If you have any questions or concerns about our privacy policy, our support team is always ready to help.